At Optigy, we connect exceptional healthcare talent with organizations that are redefining care delivery. While we partner closely with our clients, our success is driven by strong recruiting execution. As a Client Success Manager on our Permanent Recruiting Team, this role is best suited for an experienced full-cycle healthcare recruiter who excels at sourcing, screening, and closing candidates — while also serving as a trusted partner to clients throughout the hiring process.

This position blends hands-on recruiting delivery with client partnership, ensuring both candidate quality and client outcomes remain strong.

CORE RESPONSIBILITIES

Recruiting & Candidate Delivery (Primary Focus)

• Proactively source, identify, and engage qualified healthcare providers using Optigy’s internal database, job boards, referrals, and targeted outbound sourcing strategies, including passive candidate outreach.
• Conduct thorough candidate screenings to assess clinical background, experience, motivation, compensation expectations, and cultural alignment.
• Build and maintain long-term relationships with candidates, serving as a trusted advisor throughout the interview, offer, and onboarding process.
• Prepare high-quality candidate submissions that clearly articulate fit beyond what is reflected on a CV.
• Manage candidate pipelines across multiple searches, ensuring consistent activity, follow-up, and momentum.
• Guide candidates through interviews, offers, negotiations, and closing, partnering internally to secure successful placements.

Client Partnership & Account Support

• Serve as a primary point of contact for assigned clients, ensuring alignment on role requirements, timelines, and expectations.
• Partner with clients to understand hiring priorities, market dynamics, and candidate profiles needed for success.
• Provide ongoing communication and updates on candidate activity, pipeline health, and market feedback.
• Collaborate with internal leadership and delivery teams to ensure a strong candidate and client experience.
• Help troubleshoot hiring process challenges and recommend adjustments to improve interview flow, offer acceptance, and time-to-fill.

Qualifications

• Proven track record as a healthcare recruiter, consultant, or delivery-focused account manager within a third-party or in-house environment.
• Demonstrated success in sourcing, screening, and closing candidates, particularly in physician and advanced practice recruiting.
• Strong ability to build rapport and long-term relationships with candidates and clients alike.
• Experience managing multiple searches simultaneously while maintaining attention to detail and follow-through.
• Comfortable leveraging ATS/CRM systems, job boards, and outbound sourcing tools.
• Strong communication skills with the ability to present candidates effectively and professionally.
• High level of organization, accountability, and ownership over assigned searches.
• Bachelor’s degree or equivalent relevant experience.